Support
Office 365 Outage
Update 11:25am Microsoft have reversed a network change they implemented and services are slowly returning to normal. 25th Jan 2023 : 9:15am We are aware of reports of an outage with Office 365, including Teams & Azure for some users. Microsoft have acknowledged the issue and are investigating.
Read MoreServer Upgrade elh1.elive.net (91.223.9.70)
UPDATE: 21/11/2022 7:45am : Testing is still in progress. Some sites need PHP settings adjusted. If your site is still showing an error, please email support@elive.net UPDATE: 21/11/2022 6:20am : Upgrade is complete and we will continue with testing. Any sites that have issues will be investigated. UPDATE: 21/11/2022 4:00am : We are slightly behind…
Read MoreResolved – Degraded Service
Service is currently degraded due to a large DDOS attack on the DataCenter. Efforts are being made to mitigate and block malicious traffic.
Read MoreDNS Issue June 2nd
We are aware of an issue affecting DNS lookups for some users domains. We are working to resolve this issue and should have it resolved shortly.
Read MoreEmail issue
UPDATE: 11:15am All services are running normally again now. 28-Jan-2022 : We are aware of an issue with email delivery going through one of our servers ( MX1 ) We are working on this and hope to have a resolution shortly.
Read MoreWordPress 5.8 Released
WordPress 5. 8 was released yesterday, with a number of great new features for site editing and some security updates. We recommend that all users who have a site built on WordPress to update to the latest version. Make sure you take a full backup before you update. If you have any concerns, get in…
Read MoreSwitching your Domain name to another Registrar
Recently Eir have notified clients of the withdrawal of Domain Name Services, as they are retiring this service. Essentially it means that you will need to transfer any domain names you have with Eir ( formally Eircom ) to another provider, to ensure your website and email continue to operate. Its really easy to transfer…
Read MoreEaster Office Hours
Our offices are closed on Friday the 2nd April and Monday the 5th April 2021. If you require support, please email support@elive.net and our on-call technical support team will handle your query. Wishing you all a very Happy Easter, and stay safe.
Read MoreMail delivery issue Server MX1
Update : 17:20 – All queues have been cleared and email delivery is back to normal 30-03-2021 13:30 : We have noticed an issue with delayed email delivery from one of our scanning servers ( MX1 – 91.223.9.34 ) and are working to resolve this.
Read MoreIssue with Server ELH8 ( 91.223.9.50 )
Update 14:22 – The server is operating as normal again. We resolved an issue in the web server config file. 13-Feb : 14:10 – We are currently investigating an issue with server ELH8 ( 91.223.9.50 ) that is affecting website traffic
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