Support
Server issue ELH12
Update 16:00 : The server is running normally again now. 22nd Feb : We are aware of an issue with hosting server ELH12 related to website databases. We are investigating this at the moment.
Read MoreServer Updates
22:00 Feb 3rd : We are performing some essential updates to servers and our network tonight. Some users might experience very brief connection issues.
Read MoreChristmas Holidays
Our offices are closed from Fri 22nd December 2017 to Wed 3rd Jan 2018. If you require assistance, our support staff will be on call all over the holidays, please open a ticket via our website or email support@elive.net If you need sales assistance, you can place an order for hosting services or domains via…
Read MoreUpdates on ELH5 (91.223.9.40)
12:00 noon : We are currently performing some updates to server ELH5. There may be a very brief period of connectivity issues.
Read MoreServer Issue ELH4 (91.223.9.100)
17:19 The server is running normally again now. 17:05 We are investigating an issue on one of the web servers at the moment.
Read MoreServer Issue ELH7 (91.223.9.22)
10:30am We are currently investigating an issue with this server. 10:53am : A DDOS type attack from Chinese IP Addresses is being mitigated at the moment. There server is operational, but performance might be degraded for a short while.
Read MoreServer Issue ELH1 (91.223.9.70)
21:26 We had a recent issue with a Kernel update on one of our servers ELH1, which resulted in a brief outage. This has been resolved now.
Read MoreOffice Hours Mon 16th Oct 2017 – Storm Ophelia
Due to the Red weather warning from Storm Ophelia today, we have taken the step of asking staff to remain home. At present Technical Support is available via email on support@elive.net. We are working to see if we can get remote telephone support in operation.
Read MoreNetwork Upgrades – Tue 19th
21:00 : We are performing some essential network upgrades this evening. There may be brief periods of connectivity issues to a small number of servers (2-3 mins max). Please be patient if you experience any issues.
Read MoreNetwork Upgrades
21:00 : We are performing some essential network upgrades this evening. There may be brief periods of connectivity issues to a small number of servers (2-3 mins max). Please be patient if you experience any issues.
Read More