Support
Elive Property Worpdress Plugin update
We have released v1.0.23 of our Elive Property Listing WordPress plugin. This release fixes a bug with auto populating the Areas dropdown in the search form if the County is preset. Full details regarding the plugin are available here.
Read MoreServer Issue MX 6
Update @8.30 : We are temporarily routing emails on node MX 6 through an alternative node this morning. Expect some delays in emails. We are working to restore full service and apologise for the inconvenience. ————————– We are currently investigating an issue with one of our Spam Scanning nodes (MX 6) We expect to have…
Read MoreRansomware emails
Due to the continued volume of Ransomware emails and threat to our customers, we have updated our email scanning service to block the following attachments: .docm .dotm .xlm .xlsm .xltm .pptm .potm .ppsm When any email with one of these attachments is received by our email scanning service, the email is quarantined and the intended…
Read MoreServer Issue ELH1
Update 14:10 : The issue is resolved now and all services are operational again 13:15 We are currently investigating an issue with server ELH1 (91.223.9.70)
Read MoreElive Property Plugin Update
We have issued an update today, to our WordPress Property Listing Plugin that connects WordPress to your Daft Listings. V1.0.20 is now available and brings the ability to select Random listings in the Featured Property Widget. Also updated was the error handling in this widget, if a single property selected is no longer shown in Daft, then…
Read MoreHappy Easter
Happy Easter to all our customers. We are now closed for the weekend (its quiet today !!) Office re-opens on Tuesday 29th March, but support is always on call via support@elive.net or twitter @eliveirl
Read MoreGLIBC Bug in Linux
On Tuesday 16th February 2016, Google and Red Hat engineers announced they had identified a Linux vulnerability with the GNU C Library (glibc) that could be used to perform remote code execution. This could be exploited by overloading and thus crash server services, or even be used to run malicious code. The Google, Red Hat and glibc teams swiftly worked together to produce and release…
Read MoreServer Issue ELH11 (91.223.9.20)
Updated 01:10 28th Jan Do to issues on this server, we have decided to migrate all remaining customers to a new server tonight. ==================== We are currently investigating an issue with legacy server ELH11 (91.223.9.20) This is affecting incoming email for some users. We will post an update here shortly
Read MoreContact us over Christmas
Elive’s offices are closed from 1pm on the 23rd December, re-opening on the 6th January. During this time, support staff will be still be working behind the scenes to ensure all your services remain running and to help out. If you have any issues please open a ticket by emailing support@elive.net or open a ticket…
Read MorePhone Lines Outage
If you are having trouble getting through to us this morning, the reason is that Eircom have reported a major outage this morning that is affecting incoming and outgoing calls across the country. They are working to resolve it. Please open ticket in our Support Section or email support@elive.net
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